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POLYCOM PREM VVX300/400

Product Type: Video Conferencing Software
Vendor: POLYCOM

Description:

Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Specifications are provided by the manufacturer. Refer to the manufacturer for additional explanations.

Basic
Brand Name: Polycom
Product Type: Service
Provided Support: Inspection
New Releases Update
Parts Replacement
Phone Support
Software Update
Software Upgrade
Web Knowledge Base Access
Service Availability Days: 7
Service Availability Hours: 24
Service Duration: 1 Year
Service Type: Exchange
General Information
Brand Name: Polycom
Manufacturer Part Number: 4870-01059-112
Manufacturer Website Address: http://www.polycom.com
Manufacturer: Polycom, Inc
Product Type: Service
Service Name: Premier Support - Extended Service
Service Information
Product Supported: Polycom Business Media Phone:
  • VVX 300
  • VVX 310
  • VVX 400
  • VVX 410
Provided Support: Inspection
New Releases Update
Parts Replacement
Phone Support
Software Update
Software Upgrade
Web Knowledge Base Access
Service Availability: 24 x 7 Web Knowledge Base Access
Service Characteristic: Parts
Service Description: 24x7 Next Business Day
Service Details:
  • Software Upgrade and Updates
  • Advance Parts Replacement
  • Telephone Support during business hours
  • Access to Online Support Tools
Service Duration: 1 Year
Service Main Type: Exchange
Service Response Time: Next Business Day - Parts Replacement
Service Sub Type: Electronic and Physical

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